We are still washing dishes by hand. When John got ahold of the proper person at GE, he was told that they would need to send out some one to inspect the dishwasher to see if it could be repaired. He offered to email them pictures and the fire department report but was told that they need to send a person out to the house. Now, I am pretty darn sure that the dishwasher is totalled - and even if they could fix it I WOULD NOT TRUST IT!!!! I'm traumatized. I wake up smelling smoke that isn't there (and having the hospital alarms go off twice during my last call night didn't help any). Well, I was OK with them having to go through the motions et al. So we waited for them to call us to set a date and time. And we waited.
John had told them to call him at his work phone #, and to leave a message if necessary. His work voice mail pages him anytime a message is left. He told them not to call the house because no one is there most days during business hours - and the voice mail isn't checked very often. Of course, they didn't follow the instructions. Finally, today, they got around to calling us.
Guess what. They want us to pay a $70 fee, up front, for the guy to come out and inspect the dishwasher that caught fire due to their design flaw. This whole episode has been a near occasion of sin for me. I am trying really hard to be understanding etc but right now I could spit nails. Pray for me, will you?
It was only by the sheer grace of God that I still have a kitchen or possibly even a house. The fire moved incredibly fast, and even though I have been trained in basic fire (Los Angeles hospitals require a 4 hour class for all staff)it still took me by surprise. I shudder at the thought of what would have happened if I hadn't been standing right there or if I had been alone in the house without John to help by shutting off the breaker etc.
I really don't want to have to hire an ambulance chaser to seek compensation, but I am getting perilously close. I'm not looking to make a fortune off this, I just want just compensation for the total destruction of an appliance that should have lasted at least 6 more years.